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International Journal of Advances In Case Reports

Volume 11, Issue 1, 2024
Mcmed International
International Journal of Advances In Case Reports
Issn
XXX-XXXX (Print), 2349 - 8005 (Online)
Frequency
bi-annual
Email
editorijacr@mcmed.us
Journal Home page
http://mcmed.us/about/ijacr
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Abstract
Title
UNDERSTANDING THE NATURE OF HIGH RESPONSIBILITY TEAMS– A CASE STUDY OF EMERGENCY MEDICAL CARE
Author
Sindhuja CV1 and Akhilesh KB*2
Email
kba@mgmt.iisc.ernet.in
keyword
High Reliability Organization, High Responsibility Teams, Emergency Medical care, Team work.
Abstract
Organizations have been attempting to influence safety culture at their sites to transform into a High Reliability Organization (HRO). These organizations are technologically sophisticated and more proactive to promote culture of safety. Emergency Medical Care (EMC) is one such HROs, have gained a lot of researcher‟s attention in the recent times. EMC requires both broad knowledge base and wide range of technical skills. People in EMC are highly trained and they are confronted with uncertainty and fluctuating workload. The ability to provide immediate medical care is fundamental and critical. In this case study we have observed the nature of High Responsibility Teams (HRTs) operating in EMC of a major Cardiovascular Sciences & Research, Bangalore, India. We observed the work flow and operational challenges faced by the HRTs. For this study 7 semi structured interviews were conducted with doctors and nurses who worked together as a team in EMC along with field observation. The data analysis was done using grounded theory based on the ideas of Strauss and Corbin (1990). The analysis showed that the role of teamwork between nurses and doctors is critical to the patient safety. This article concludes how understanding the role of team work is essential and emphasis on the need of team work training in EMC.
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