Asian Pacific Journal of Nursing

LEVEL OF CONFLICT MANAGEMENT AMONG NURSING FACULTY – A DESCRIPTIVE STUDY

Dr. Fabiola M Dhanaraj2, Bhuvaneswari E

bhuvaneswarie@mcon.ac.in

Conflict Management, Nursing Faculty

Conflict at work is certain also an inevitable and integral part of any work environment including in nursing; however, effective conflict management encourages enthusiasm, boosts morale, and stimulates individual and organizational development and also involves the use of an assortment of styles dependent on the conditions of the conflict. The focus of every organization in the society is to create a very conducive environment where employees can carry out their duties effectively without any negative influence that could hinder the achievement of individual and organizational goals. Hence, organizational effectiveness which includes customer/client satisfaction, as well as quality of work-life, is essential to every institution. At its core, organizational behavior analyzes the effect of social and environmental factors that affect the way employees or teams work. The way people interact, communicate, and collaborate is key to an organization's success. Aim of the study: To assess the level of conflict management among Nursing Faculty. Methods: In this Descriptive study, 30 faculty working at 2 colleges under Meenakshi Academy of Higher Education and Research in Kanchipuram, were selected using convenient sampling technique and to complete a standardized organizational conflict resolution systems design assessment tool. The data from these scales was used to examine the level of conflict management among the Nursing Faculty. Results: The mean score of conflict management is 35.40 with SD 4.43. The majority (53.3% ) of them are in the “moderate level” conflict management and (43.3%) of them have “high level” conflict management and 3.3% of them have low level conflict management among nursing faculty in selected colleges . This suggests that 3.3% need to have conflict resolution stratergies in the institute. There was no association between the level of conflict management and the demographic variables (p<0.01). Conclusion: This study concurs that high and moderate level of conflict management is present among the nursing faculty in selected colleges