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Asian Pacific Journal of Nursing

Volume 9, Issue 2, 2022
Mcmed International
Asian Pacific Journal of Nursing
Issn
XXX-XXXX (Print), 2349 – 0683 (Online)
Frequency
bi-annual
Email
editorapjn@mcmed.us
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Abstract
Title
LEVEL OF SATISFACTION OF HEALTH CARE SERVICES AMONG INPATIENTS
Author
Nirmala M1, Dr. Padmavathi R2*, Dr. Angel Shalini W3, Nithya G
Email
padmavathi.r@grt.edu.in
keyword
Level of satisfaction, Health care services, Inpatient
Abstract
A quantitative research approach and descriptive study design was used to assess the level of satisfaction of health care services among inpatients at selected private hospital in Chennai. The 60 samples were chosen by non-probability convenient sampling technique. A standard patient satisfaction survey tool was used to assess the level of satisfaction of health care services among inpatients. The tool was consisted of 14 standard closed ended questions with the rating of 1 to 5 (Least to highest). The study findings revealed that, most of them 58 (97%) were highly satisfied and only 2 (3%) of them said satisfied and none of them were belongs to dissatisfied category. The level of satisfaction of health care services among inpatients of mean value was 64.7 and standard deviation (SD) was 4.365. at the p valve of 0.05 level. The study concludes that most of them were highly satisfied 58 (97%) with the health care services rendered at the hospital
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