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International Journal of Obstetrics and Gynaecology Nursing

Volume 10, Issue 1, 2023
Mcmed International
International Journal of Obstetrics and Gynaecology Nursing
Issn
XXX-XXXX (Print), XXXX-XXXX (Online)
Frequency
bi-annual
Email
editorijogn@mcmed.us
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Abstract
Title
EVALUATION AND COMPARISON OF PATIENT CONTENTMENT WITH NURSING CARE IN GOVERNMENT HOSPITALS VS. PRIVATE HOSPITALS
Author
Nada KhazalKadhim Hindi1*, ZainabAdilGhani Chabuck2, ShathaKhazalKadhim Hindi3
Email
nadakhazal@yahoo.com
keyword
Patient contentment, Nursing care, Contentment with nursing care.
Abstract
Patient contentment has become a vital sign to evaluate the quality of care rendered to the patients while in hospital. Patient contentment surveys can aid in identifying ways of improved nursing and health care services. The present study was planned to evaluate & compare the patient contentment with nursing care in selected Government versus private hospitals. This descriptive study was conducted on 1000 inpatients admitted in various wards of selected private and Government hospitals at Ludhiana, Punjab. Patients with age of 18 years or older, conscious and oriented were in person interview using structured interview program for which validity and consistency was ensured. A written consent was obtained to conduct study from competent authority of institute and an informed consent was taken from all the participants, further confidentiality of information and secrecy of subjects was maintained. It was found that mean patient contentment with nursing care score was appreciably higher in private hospitals (80.94±12.23) as compared to Government hospitals (56.68±20.53) (P<0.001). However, communication and providing emotional support dimensions of nursing care had lowest score in both private and Government hospitals. Therefore, it is suggested to plan and realize the training programs needed for nurses to develop their knowledge and skills of communication and use of emotional support measures for the patients.
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